Privacy Policy

1. Information we collect

• Contact details you give us — name, email address, phone or WhatsApp number, company name — when you enquire or engage us.
• Communication content such as emails, WhatsApp messages and project documentation you share with us.
• Technical data such as basic, non-identifying usage information generated when you visit this website.

2. How we use it

• To respond to enquiries and provide quotations.
• To deliver, support and maintain the services you have engaged us for.
• To issue invoices and keep accurate business records.
• To meet legal, tax and regulatory obligations.

We do not sell your personal information, and we do not use it for advertising profiling.

3. WhatsApp communication

If you contact us on WhatsApp, we receive your phone number, profile name and message content, and use them solely to respond to your enquiry and provide the services you requested. Message delivery is handled by WhatsApp under its own privacy terms. You can ask us to stop messaging you at any time by replying "STOP" or emailing us.

4. Sharing

We share personal information only with service providers that help us operate (for example hosting, email and accounting providers), and only as far as necessary, or where the law requires disclosure. Where we process data on behalf of a client, we act on that client's instructions.

5. Security and retention

We apply reasonable technical and organisational safeguards, including access controls and encrypted transmission, to protect personal information. We keep it only as long as needed for the purposes described here or as required by law, after which it is deleted or anonymised.

6. Your rights

You may request access to the personal information we hold about you, ask us to correct or delete it, or object to certain processing. Contact us using the details below and we will respond within a reasonable period.

7. Cookies

This website uses only cookies or local storage strictly necessary for the site to function. We do not run third-party advertising or cross-site tracking cookies.

8. Changes

We may update this policy from time to time. The revised version, with an updated date, will be published on this page.

9. Contact

Mulberry Advertising (Private) Limited
Email: info@mulberry-digital.com
Phone: +263 775 18 2078